Delivery Terms and Conditions

We will accept orders from anywhere in New Zealand and Australia on application. We reserve the right to accept orders at our discretion.

Most products are delivered by courier service within NZ and are usually delivered within 2 – 3 business days of placing your order. Plexus Plastic Cleaner is classified as a dangerous good and is delivered by specialist couriers only.

New Zealand Rural destinations and or Saturday deliveries attract an extra delivery fee of $4.00 per service. Rural deliveries can also take at least an extra day to be delivered.

International Orders (Airmail)

Delivery charges will be calculated based on the weight of the products and the destination. If you have any questions relating to international deliveries please contact us at

Returns Policy

Goods returned for exchange or refund may incur a 15% restocking fee. Goods must be returned in the original condition as at time of sale. Damaged or used goods cannot be accepted for refund or exchange. Ingear Limited retains ownership of all goods sold until full payment is received.

All purchases through this site are covered by the New Zealand Consumer Guarantees Act 1993.

If goods are received incorrectly, damaged or faulty, card holders are entitled to a refund or replacement at no additional cost (this includes courier charges).

Terms and Conditions

It is our best intention to ensure the information on this website is current, up to date and accurate. However it is not always possible and may not be on the day you access it. By using this website you agree to arrive at your own decision regarding our products and information. We do not guarantee the performance claims made by the manufacturers of our products and we do not accept any liability for any loss or damage incurred as a result of the products or information on this website except as provided by New Zealand law.

Information on the website including product prices may change at any time without prior notice.

If you have any queries please contact us at

Card Data Security Policy

Ingear uses the eWay Payment Gateway to provide you with a safe and secure payment method of all credit card transactions on our website.

All credit card transactions performed on our website using the eWay gateway are secured payments. We use Secure Sockets Layer (SSL), a security protocol that provides communications privacy over the Internet in a way that is designed to prevent eavesdropping, tampering, or message forgery, when transmitting sensitive information from our website. Ingear or any outside party cannot view or store your complete Credit Card number. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Ingear Limited.

© 2010 Ingear Limited, Christchurch, NZ | 
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